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City Health Practice - Bransholme

Bransholme Health Centre

CQC Visit

On the 21st July 2015 the CQC visited the practice to carry out a planned inspection. The practice received an overall rating of 'Good'. Please visit 'Our Documents' page to see the ratings posters. If you would like a full report please visit the CQC website www.cqc.org.uk or alternatively ask a member of staff for a copy of the report.

Named Accountable GP

 

From April 2015 ALL patients have been allocated a named accountable GP. This will be the same as the GP you are currently registered with unless otherwise notified.

This will not affect your right to see the GP of your choice.

 

 

STATEMENT OF INTENT FOR CITY HEALTH PRACTICE LTD

New contractual requirements came into force from 1 April 2014 requiring that GP Practices should make available a statement of intent in relation to the following IT developments:

 

  1. Summary Care Record (SCR)
  2. GP to GP record transfers
  3. Patient online access to their GP record to book appointments, order repeat prescriptions and access data contained in their Summary Care Record.
  4. Referral management, data for commissioning and other secondary care purposes

The same contractual obligations require that we have a statement of intent regarding these developments in place and publicised by 30 September 2014.

Please find below details of the practices stance with regards to these points.

 

Summary Care Record (SCR)

NHS England require practices to enable successful automated uploads of any changes to patient’s summary information, at least on a daily basis, to the summary care record (SCR) or have published plans in place to achieve this by 31st of March 2015.

 

Having your Summary Care Record (SCR) available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or adverse reaction to on the basis of implied patient consent. Additional information can only be uploaded with explicit patient consent and should be information required to support patient care in an emergency or urgent situation.

 

Of course if you do not want your medical records to be available in this way then you will need to contact the practice to let us know so that we can update your record.

 

City Health Practice Ltd confirm that your SCR is updated of any changes to ensure that your information is as up to date as it can possibly be.

 

GP2GP Record Transfers

 

NHS England requires practices to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers (not for temporary registration).

 

It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. It can take your paper records up to two weeks to reach your new surgery.

 

With GP to GP record transfers your electronic record is transferred to your new practice much sooner.

 

City Health Practice Ltd confirm that GP to GP transfers will be active as from 28/11/2014.

 

As of 27th November 2014 the practice achieved GP2GP record transfers.

 

Patient Online Access to Their GP Record

 

NHS England require practices to promote and offer an electronic appointment booking system and online booking of prescriptions facility to enable patients online access to book appointments, view, amend, cancel and print appointments, order prescriptions, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliance. We currently offer the facility. This is done by the Systm0ne Online facility. If you do not already have a user name and password for this system – please contact the practice to register.

 

NHS England require practices to promote and offer the facility for patients to view online, export or print any summary information from their records i.e. medications, allergies, adverse reactions and any additional information agreed between the GP and patient. The practice will achieve the requirement by 31 March 2015.

 

As of 9th March 2015 the practice achieved the facility for patients to view online, export or print any summary information from their records i.e. medications, allergies, adverse reactions and any additional information agreed between the GP and patient.

 

Referral management and data for commissioning and other secondary care purposes

 

The practice includes the NHS number as the primary identifier in all NHS clinical correspondence issued by the practice whether electronic for or otherwise, except in exceptional circumstances where the number cannot be ascertained e.g. when the patient is seen urgently at home.

 

It is a requirement of the Health and Social Care Act that practices must meet the reasonable data requirements of commissioners and other health and social care organisations through appropriate and safe data sharing for secondary uses, as specified in the technical specification for care data.

 

At City Health Practice Ltd we have specific arrangements in place to allow patients to “opt out” of care.data which allows for the removal of data from the practice. Please contact the practice for further information about care.data.

 

City Health Practice Ltd confirm these arrangements are in place and that we undertake annual training and audits to ensure that all our data is handled correctly and safely via the Information Governance Toolkit.

Access to Health Records

 

In accordance with the Data Protection Act 1984 and the Access to Medical Records Act 1990 patients may request to see their medical records. A charge may be levied for this service as specified by the Data Protection Act and any request for access should be made in writing. Access will be by appointment only. The doctor is entitled to withhold any information that he or she considers could be detrimental to you.

 

Care Data

Care.data is a forthcoming extract of patient data commisioned by NHS England.

NHS England is commisioning a modern data service from the the Health & Social Care Information Centre (HSCIC) on behalf of the entire health & social care system known as care.data. GPES will be used to extract GP data each month. The identifiers to be extracted are: NHS Number, DOB, Postcode & Gender, which will allow patients' GP data to be linked to their hospital data. No free text will be extracted, only coded information about referrals, NHS prescriptions and other clinical data.

Leaflets are available at reception to answer any questions you may have.

The confidentiality and security of patient data is of paramount importance which is why GPES has established Information Governance Principles. The intention of the scheme is to make increased use of the information in medical records in order to improve the quality of care for patients.

eDSM ( Enhanced Data Sharing Model)

eDSM uses a secure computer system (SystemOne) that allows the sharing of full electronic records across different NHS Care Services. It works on a patient-by-patient basis allowing each organisation to record whether the patient wants to share information out of an organisation, and to control their ability to view information made available from other organisations. The patient leaflet is available to view on our documents page of the website or you can collect a leaflet from our reception desk.

SMS Text messages

We are now set up to use sms text messaging, this will enable a text to be sent to confirm your appointment along with a subsequent reminder. Please ensure we have your up to date mobile number.

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